Yes, you can forward unanswered calls to voicemail, auto attendants, other users, or external numbers. See Call Routing Failover feature for more information.
Yes, users can be placed in as many ring groups as needed for your business. For example, a bilingual agent can be in both an English and Spanish ring group.
If you have any questions about our VoIP phone service, pricing, products, or any other inquiries, the team at VoiceCentral is here to help. We will discuss your specific needs and provide you with the information you need to make an informed decision. Contact us today to schedule a meeting and learn more about how we can help optimize your business communication.