Voicecentral LLC (“VoiceCentral”) is at all times committed to complying with the laws and regulations governing use of the Internet, e-mail transmission and text messaging and preserving for all of its Customers the ability to use VoiceCentral’s network and the Internet without interference or harassment from other users. VoiceCentral Acceptable Use Policy (“AUP”) is designed to help achieve these goals.
By using IP Service(s), as defined below, Customer(s) agrees to comply with this Acceptable Use Policy and to remain responsible for its users. VoiceCentral reserves the right to change or modify the terms of the AUP at any time, effective when posted on VoiceCentral’s web site at https://www.voicecentral.com. Customer’s use of the IP Service(s) after changes to the AUP are posted shall constitute acceptance of any changed or additional terms.
Scope of the AUP
The AUP applies to VoiceCentral services that are provided over the Internet or wireless data networks (collectively “IP Services”).
General Prohibitions: VoiceCentral prohibits use of the IP Services in any way that is unlawful, harmful to or interferes with use of VoiceCentral’s network or systems, or the network of any other provider, interferes with the use or enjoyment of services received by others, infringes intellectual property rights, results in the publication of threatening or offensive material, or constitutes Spam/E-mail/Usenet abuse, a security risk or a violation of privacy.
Failure to adhere to the rules, guidelines or agreements applicable to search engines, subscription Web services, chat areas, bulletin boards, Web pages, USENET, applications, or other services that are accessed via a link from VoiceCentral-branded website or from a website that contains VoiceCentral-branded content is a violation of this AUP.
Unlawful Activities: IP Services shall not be used in connection with any criminal, civil or administrative violation of any applicable local, state, provincial, federal, national or international law, treaty, court order, ordinance, regulation or administrative rule.
Violation of Intellectual Property Rights: IP Service(s) shall not be used to publish, submit/receive upload/download, post, use, copy or otherwise reproduce, transmit, re-transmit, distribute or store any content/material or to engage in any activity that infringes, misappropriates or otherwise violates the intellectual property rights or privacy or publicity rights of VoiceCentral or any individual, group or entity, including but not limited to any rights protected by any copyright, patent, trademark laws, trade secret, trade dress, right of privacy, right of publicity, moral rights or other intellectual property right now known or later recognized by statute, judicial decision or regulation.
Threatening Material or Content: IP Services shall not be used to host, post, transmit, or re-transmit any content or material (or to create a domain name or operate from a domain name), that harasses, or threatens the health or safety of others. In addition, for those IP Services that utilize VoiceCentral provided web hosting, VoiceCentral reserves the right to decline to provide such services if the content is determined by VoiceCentral to be obscene, indecent, hateful, malicious, racist, defamatory, fraudulent, libelous, treasonous, excessively violent or promoting the use of violence or otherwise harmful to others.
Inappropriate Interaction with Minors: VoiceCentral complies with all applicable laws pertaining to the protection of minors, including when appropriate, reporting cases of child exploitation to the National Center for Missing and Exploited Children. For more information about online safety, visit www.ncmec.org.
Child Pornography: IP Services shall not be used to publish, submit/receive, upload/download, post, use, copy or otherwise produce, transmit, distribute or store child pornography. VoiceCentral will report any discovered violation of this prohibition to the National Center for Missing and Exploited Children and take steps to remove child pornography (or otherwise block access to the content determined to contain child pornography) from its servers.
Spam/E-mail/Usenet Abuse: Violation of the CAN-SPAM Act of 2003, or any other applicable law regulating e-mail services, constitutes a violation of this AUP.
Spam/E-mail or Usenet abuse is prohibited using IP Services. Examples of Spam/E-mail or Usenet abuse include but are not limited to the following activities:
Customers are responsible for ensuring and maintaining security of their systems and the machines that connect to and use IP Service(s), including implementation of necessary patches and operating system updates.
IP Services may not be used to interfere with, gain unauthorized access to, or otherwise violate the security of VoiceCentral’s (or another party’s) server, network, network access, personal computer or control devices, software or data, or other system, or to attempt to do any of the foregoing. Examples of system or network security violations include but are not limited to:
Customers remain solely and fully responsible for the content of any material posted, hosted, downloaded/uploaded, created, accessed or transmitted using the IP Services. VoiceCentral has no responsibility for any material created on VoiceCentral’s network or accessible using IP Services, including content provided on third-party websites linked to VoiceCentral network. Such third-party website links are provided as Internet navigation tools for informational purposes only, and do not constitute in any way an endorsement by VoiceCentral of the content(s) of such sites.
Customers are responsible for taking prompt corrective action(s) to remedy a violation of AUP and to help prevent similar future violations.
AUP Enforcement and Notice
Customer’s failure to observe the guidelines set forth in this AUP may result in VoiceCentral taking actions anywhere from a warning to a suspension or termination of Customer’s IP Services. When feasible, VoiceCentral may provide Customer with a notice of an AUP violation via e-mail or otherwise allowing the Customer to promptly correct such violation.
VoiceCentral reserves the right, however, to act immediately and without notice to suspend or terminate affected IP Services in response to a court order or government notice that certain conduct must be stopped or when VoiceCentral reasonably determines, that the conduct may: (1) expose VoiceCentral to sanctions, prosecution, civil action or any other liability, (2) cause harm to or interfere with the integrity or normal operations of VoiceCentral’s network or networks with which VoiceCentral is interconnected, (3) interfere with another VoiceCentral Customer’s use of IP Services or the Internet (4) violate any applicable law, rule or regulation, or (5) otherwise present an imminent risk of harm to VoiceCentral or VoiceCentral Customers.
VoiceCentral has no obligation to monitor content of any materials distributed or accessed using the IP Services. However, VoiceCentral may monitor content of any such materials as necessary to comply with applicable laws, regulations or other governmental or judicial requests; or to protect VoiceCentral network and its customers.
Any complaints (other than claims of copyright or trademark infringement) regarding violation of this AUP by a VoiceCentral Customer (or its user) should be directed 908-851-0444. Where possible, include details that would assist VoiceCentral in investigating and resolving such complaint (e.g. expanded headers, IP address(s), a copy of the offending transmission and any log files).
Contact Information: Any notification that VoiceCentral sends to its Customers pursuant to this AUP will be sent via e-mail to the e-mail address on file with VoiceCentral, may be in a note on the billing notice or may be in writing to Customer’s address of record. It is Customer’s responsibility to promptly notify VoiceCentral of any change of contact information.
Effective Date: March 2023.